Maintain legal and ethical work practices

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCCS502B, 'Maintain legal and ethical work practices'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Maintain legal and ethical work practices' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Promote the importance of applying legislation and common law relevant to work role

1.1 Identify and explain legal responsibilities and obligations relating to identified work role/s

1.2 Identify and explain key statutory and regulatory requirements relating to identified work role/s

1.3 Encourage staff to clarify and fulfil duty of care responsibilities in the course of practice, to accept responsibility and be accountable for own actions and to maintain confidentiality in line with organisation guidelines

1.4 Identify and promote opportunities for staff to involve clients in decision-making and to seek client agreement prior to service provision

2. Monitor application of organisation policies and practices

2.1 Monitor work performance to ensure organisation policies, protocols and procedures are appropriately and consistently addressed

2.2 Provide information and support to initiate and contribute to the review and development of policies and protocols in line with work role

2.3 Clarify scope of work for staff to address requirements of position specifications and role responsibilities

2.4 Provide clarification for any uncertainty with regard to scope of practice in line with organisation requirements and legal and ethical guidelines

2.5 Monitor work instructions provided to staff to ensure their clarity and appropriateness in line with organisation requirements and legal and ethical guidelines

3. Monitor ethical work practices

3.1 Monitor service delivery to ensure client rights are protected and services are delivered to clients with respect for diversity of personal values, beliefs and attitudes

3.2 Monitor staff ability to use effective problem solving techniques when exposed to competing value systems

3.3 Identify potential ethical issues and ethical dilemmas in the workplace and discuss with staff to ensure maintenance of ethical work practices

3.4 Use codes of ethics to recognise and report unethical conduct according to established protocols

4. Take corrective action when client rights and interests are not being protected

4.1 Ensure client and/or their advocate/s are supported to identify and express their concerns

4.2 Instigate and monitor referral of client and/or their advocate/s to advocacy services as appropriate

4.3 Manage client complaint/s in line with organisation policy and protocols

4.4 Take action in line with organisation protocols to address witnessed signs or evidence consistent with financial, physical, emotional, sexual abuse and/or neglect of the client

4.5 Work with an understanding and appreciation of the role and responsibilities of legal guardians


Qualifications and Skillsets

CHCCS502B appears in the following qualifications:

  • CHC52008 - Diploma of Community Services (Case management)
  • CHC40308 - Certificate IV in Disability
  • CHC50508 - Diploma of Leisure and Health
  • CHC52208 - Diploma of Community Services Coordination
  • CHC51208 - Diploma of Child, Youth and Family Intervention
  • CHC50608 - Diploma of Community Services Work
  • CHC51008 - Diploma of Children's Services (Outside school hours care)
  • CHC50808 - Diploma of Social Housing
  • CHC60308 - Advanced Diploma of Community Sector Management
  • CHC50708 - Diploma of Community Development
  • CHC60208 - Advanced Diploma of Children's Services
  • CHC51508 - Diploma of Youth Justice
  • CHC52310 - Diploma of Community Services (Development and/or Humanitarian Assistance)