Facilitate changeovers

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCFAM004, 'Facilitate changeovers'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Facilitate changeovers' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish the changeover arrangements

1.1 Review client information and the status of relationships in preparation for changeover

1.2 Use interpersonal skills to establish rapport and trust with children and parents to gain their confidence

1.3 Explain the changeover process to all parties including children, resident and non resident parent

1.4 Approach both parents with neutrality without compromising effective communication and rapport building

1.5 Observe child and parent risk factors and assess for substance use and/or safety concerns

1.6 Create a safe conducive environment in which changeover is to occur

1.7 Listen to and acknowledge parents feelings and concerns about facilitated changeover and contact

1.8 Identify any health issues or significant concerns to be monitored

2. Monitor the changeover process

2.1 Follow organisation policies and procedures to ensure the environment is contextually appropriate, safe, secure and supportive for client and workers during changeover

2.2 Assist the child and/or young person to move from one parent to another for contact to occur

2.3 Respond to early and late parents according to organisation policy and procedures

2.4 Manage and respond to conflict or inappropriate behaviours to ensure the safety of child and/or young person, parents and colleagues

2.5 Maintain confidentiality of parents as required by organisation privacy policy

2.6 Model cooperation, positive parental behaviour and cultural sensitivity

2.7 Facilitate parent child interaction at changeover

2.8 Relieve the parent of the child at the arranged time

2.9 Manage and respond appropriately to child refusal according to organisations policies and procedures

3. Assess the effectiveness of changeover

3.1 Ensure debriefing is provided to the child and/or young person and parents according to organisation procedures

3.2 Respond to any incidents or concerns as a result of the facilitated changeover according to organisation policy

3.3 Complete documentation requirements according to organisation policy

3.4 Seek supervisor support according to organisation policy

3.5 Inform relevant persons or authorities of any safety concerns

3.6 Refer parents to other support systems when appropriate

3.7 Inform senior staff of concerns about the continued appropriateness of facilitated changeover according to emotional and physical safety of the child


Qualifications and Skillsets

CHCFAM004 appears in the following qualifications:

  • CHC50313 - Diploma of Child, Youth and Family Intervention
  • CHC40313 - Certificate IV in Child, Youth and Family Intervention
  • CHC42015 - Certificate IV in Community Services
  • CHC52015 - Diploma of Community Services