Conduct a sound assessment of a dispute in preparation for mediation

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCMED411A, 'Conduct a sound assessment of a dispute in preparation for mediation'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Conduct a sound assessment of a dispute in preparation for mediation' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Provide information about the mediation process

1.1 Provide accurate, timely and relevant information about the mediation processes available

1.2 Identify co-mediation needs

1.3 Clarify co-mediation roles and use according to agency guidelines

1.4 Verify that all parties to the mediation understand the sequential steps of mediation

1.5 Ensure parties are clear on own, mediator, and agency roles

1.6 Ensure boundaries of confidentiality and privacy are clear to parties

2. Clarify information presented relating to the dispute

2.1 Accurately and concisely analyse issues presented prior to the mediation to assess most suitable case management options

2.2 Clarify the need to seek advice on legal or factual complexity of the matter

2.3 Note court orders, identify potential risks and formulate responses using relevant knowledge of safety procedures

3. Assess readiness to participate

3.1 Prepare and counsel parties in preparation for a mediation process

3.2 Assess power differentials between parties

3.3 Assess cultural perspectives that may affect the mediation process

3.4 Use security and safety guidelines in accordance with legislative and industry procedures

3.5 Ensure timely and effective exclusion of mediation is achieved where appropriate

3.6 Provide accurate and effective referral of parties as required to others within or external to the agency

4. Clarify commitment to the process

4.1 Clarify emotions and expectations of parties in order to estimate their capacity to commit

4.2 Consider parties' capacity to negotiate

4.3 Determine parties' readiness to consider and commit to the mediation processes

4.4 Consider adequacy of intake procedures

5. Prepare venue and resources for mediation

5.1 Analyse needs of parties and prepare venue accordingly

5.2 Select language to accommodate specific needs of the parties

5.3 Engage interpreters according to agency guidelines to best promote understanding between all parties and mediators

5.4 Organise equipment, tools and any other resources required to support mediation process when needed


Qualifications and Skillsets

CHCMED411A appears in the following qualifications:

  • CHC42308 - Certificate IV in Mediation
  • CHC51808 - Diploma of Family Intake and Support Work