Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FDFCD3003A, 'Coordinate winery hospitality activities'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Coordinate winery hospitality activities' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Identify required hospitality activities | 1.1 Enterprise promotional schedule is accurately interpreted and applied to hospitality activities 1.2 Response to ad-hoc customer requests and bookings is undertaken according to workplace policy and procedures |
2. Plan and organise hospitality activities | 2.1 Resources required to implement activities are identified, according to customer and workplace standards and objectives and legislative requirements 2.2 Prices and services are negotiated with suppliers and customers 2.3 Supply of necessary resources, services and prices are confirmed |
3. Prepare for winery hospitality activities | 3.1 Schedule of events is prepared to ensure timely and effective implementation of activities 3.2 Support materials are prepared or produced as required 3.3 Team and suppliers are briefed on their roles and responsibilities |
4. Implement hospitality activities | 4.1 Resources are coordinated effectively and efficiently to meet customer and workplace objectives 4.2 Hospitality facilities are monitored and maintained according to workplace policy and procedures 4.3 Problems and anomalies are recognised, rectified and/or reported according to workplace procedures |
5. Evaluate winery hospitality activities | 5.1 Team performance is evaluated according to workplace policy 5.2 Customer feedback is encouraged and reviewed 5.3 Suppliers are assessed and feedback given as required 5.4 Information is collated for the financial and promotional viability assessment 5.5 Areas for improvement are identified and recommendations made to appropriate personnel |