Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSFPL605, 'Present and negotiate complex and innovative financial plans'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Present and negotiate complex and innovative financial plans' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Create rapport with client | 1.1 Ensure disclosure of capacity to client is consistent with industry requirements and organisational guidelines 1.2 Identify client concerns, if any, and respond appropriately 1.3 Explain services to client orally and in writing in clear and unambiguous way, avoiding jargon and using language appropriate to receiver 1.4 Assist client to make informed choices using relevant documentation 1.5 Address client’s needs and objectives in manner consistent with client's level of financial understanding |
2. Present financial plan to client | 2.1 Explain strategies and recommendations in financial plan and discuss with client in clear and unambiguous way 2.2 Prepare, explain and discuss financial plan document with client in clear and unambiguous way 2.3 Guide client through assumptions used in formulating plan and discuss degree to which variations in assumptions may impact on expected outcomes 2.4 Clearly and comprehensively discuss impact of recommendations with client, including advantages, risks and any disadvantages of particular proposals 2.5 Clearly explain implementation actions required by client and obtain written agreement to actions 2.6 Clearly explain fees, charges and commissions to client 2.7 Disclose any commercial relationship of representative and organisation to products and/or services mentioned in plan to client 2.8 Identify and address issues that in adviser’s professional judgement may require further consideration or consultation with other financial services professionals 2.9 Provide copies of research and other documentation to client as required or when requested, and seek confirmation that client understands recommendations presented 2.10 Demonstrate product knowledge appropriate for service or advice offered in discussion with client 2.11 Clearly define and communicate after sales service to be provided to client |
3. Negotiate effectively | 3.1 Assist clients to make appropriate decisions regarding solutions to their needs and objectives, and present alternatives to recommendations when requested 3.2 Observe limits imposed by regulatory requirements or organisational guidelines 3.3 Exercise restraint and composure when dealing with conflict situations involving clients 3.4 Maintain communication channels when dealing with complaints and observe internal and external complaint handling procedures 3.5 Obtain agreement in principle to proceed from client |
4. Complete and maintain necessary documentation | 4.1 Adjust financial plan according to changes agreed to with client, complete proposal and related documents, and obtain sign off when plan is agreed 4.2 Create or update client records and complete contract variations if required 4.3 Provide confirmation, including relevant documentation and contract variation, to client and implement final plan 4.4 Record client advice in accordance with current industry documentation requirements 4.5 Ensure instructing or purchasing documents where required are signed by client |