Conduct basic identification and fault-finding within cabling networks and customer equipment

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ICTCBL331, 'Conduct basic identification and fault-finding within cabling networks and customer equipment'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Conduct basic identification and fault-finding within cabling networks and customer equipment' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan to locate and rectify basic faults

1.1 Arrange site access according to enterprise procedures and customer requirements

1.2 Obtain information from customer about nature of the fault

1.3 Obtain suitable tools and test equipment

1.4 Obtain appropriate personal protective equipment (PPE)

1.5. Identify requirements for basic identification and fault-finding of cabling from network termination device (NTD) to customer equipment and seek assistance as required

2. Identify and confirm customer and NTD equipment in place

2.1 Identify type of NTD used and its application to satellite, fibre, fixed radio, hybrid fibre coaxial (HFC) or digital subscriber line (DSL) telecommunications network/s

2.2 Identify and document typical equipment connected to NTD

2.3 Confirm correct equipment is being used for installed NTD

3. Identify and inspect NTD and customer equipment cables and patch cords

3.1 Check that NTD equipment and customer equipment are interconnected utilising cables and patch cords

3.2 Ensure all cabling sockets are visually intact and undamaged

3.3 Ensure all patch cords are visually intact and undamaged

3.4 Complete wire mapping to ensure new work is completed correctly and is in good working order

3.5 Ensure all cable, patch cords and cabling products are of the same signal bandwidth category

3.6 Obtain NTD and customer equipment user guides

3.7 Utilise NTD and customer equipment user guides to determine correct light-emitting diode (LED) status that indicates the equipment is operating correctly

3.8 Identify and record visual status of all customer equipment and NTD equipment prior to any investigative process

4. Repair faults found in NTD and customer equipment

4.1 Follow appropriate user guide fault tables to remedy equipment status according to equipment manufacturer guidelines

4.2 Conduct basic fault-finding using methodical and safe practices suitable for system and problem type

4.3 Ensure cabling or patch cord elements are correctly terminated utilising wire mapping testers according to industry standards

4.4 Correct faulty cabling by re-terminating sockets, replacing sockets and re-terminating cable or replacing damaged cable elements

4.5 Correct faulty patch cords by re-terminating plugs or replacing with new patch cords

4.6 Power down equipment for 30 seconds and reboot equipment as a remedy to problem/s

4.7 Report failure of equipment to obtain normal working status to customer/supervisor and/or NTD owner for a determination to replace faulty equipment or to have equipment repaired

4.8 Ensure test equipment power adaptors are providing correct voltage to equipment, using an appropriate test device, and replace power adaptors as required

4.9 Ensure NTD equipment and customer equipment is communicating with internet by exploring internet with a computer browser gaining correct page displays from a website

4.10 Ensure customer device is connected to a wi-fi modem using service set identifier (SSID) and password

5. Complete documentation and clean-up worksite

5.1 Advise customer of successful fault clearance and obtain sign-off for customer agreement once fault is resolved and for invoicing purposes

5.2 Complete all records as required

5.3 Complete reports to justify fault diagnosis and rectification methodology as required

5.4 Remove all waste and debris from worksite and dispose of according to environmental requirements

5.5 Restore changes made to worksite during fault repair, according to industry standards