Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MEM234033A, 'Lead engineering-related quality operations in an enterprise'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Lead engineering-related quality operations in an enterprise' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
1 | Set strategy for integration of quality operations with organisation, project goals and business plans | 1.1 | Prepare or review organisation formal policy documents and establish implications for quality operations |
1.2 | Establish senior management expectations and objectives for quality department and communicate as appropriate | ||
1.3 | Identify role of quality department in organisation, project or business plan including capability reporting, budgeting, and contribution to marketing and sales strategy and communicate to organisation, team as appropriate |
2 | Set key performance output variables | 2.1 | Liaise with sales and marketing staff to identify external customer profiles and requirements |
2.2 | Review internal customer specifications | ||
2.3 | Set and manage required key performance output variables | ||
2.4 | Recommend any required changes to key performance output variables |
3 | Set key performance input variables | 3.1 | Analyse drawings, specifications, procedures and regulatory requirements for project, product or process |
3.2 | Set parameters for any capability studies of process or procedures, where appropriate | ||
3.3 | Analyse data from capability studies of process or procedures, as required, and take appropriate action | ||
3.4 | Identify key equipment, technologies procedures used and set performance input variables | ||
3.5 | Identify current maintenance strategies, where appropriate | ||
3.6 | Identify risks, vulnerabilities and critical control points | ||
3.7 | Recommend any required changes to maintenance strategies in order to maintain quality performance |
4 | Implement quality operations | 4.1 | Communicate key performance input and output variables to team, where appropriate |
4.2 | Ensure key performance input and output variables are communicated to appropriate departments, including purchasing, logistics and dealer liaison, or directly along the value stream | ||
4.3 | Allocate quality-related responsibilities to quality team | ||
4.4 | Identify or set budget and other resources required for quality operation | ||
4.5 | Establish reporting processes for quality team operations | ||
4.6 | Establish and monitor data collection procedures, including integration with process control | ||
4.7 | Identify and eliminate root causes of defective processes or procedures in participation with the processing departments and quality team | ||
4.8 | Provide advice on work environments to enable employees to be responsible for quality of their own work | ||
4.9 | Establish regular employee feedback on quality operations |
5 | Evaluate present, past performance and undertake risk assessment | 5.1 | Ensure timely and effective communication from customer liaison of complaints, warranty claims and returns, where appropriate |
5.2 | Analyse data for non-conformances to key performance input and output variables and establish root causes and recommend actions to be taken in conjunction with quality team | ||
5.3 | Analyse risks to quality from supplier or distributor failure | ||
5.4 | Identify performance levels required to maintain regulatory and commercial contractual compliance | ||
5.5 | Communicate data throughout the organisation to assist in future improvements |
6 | Establish procedures for engineering-related quality non-conformances | 6.1 | Establish reporting procedures for quality non-conformances within the project, process or procedure across the organisation |
6.2 | Establish short-term contingency procedures to cover non-conformances | ||
6.3 | Allocate responsibilities to determine root cause and recommendations for corrective action, as appropriate |