Develop a Balanced Scorecard for use in competitive manufacturing

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSACMS605A, 'Develop a Balanced Scorecard for use in competitive manufacturing'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Develop a Balanced Scorecard for use in competitive manufacturing' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Develop strategy map for balanced scorecard operation.

1.1. Develop strategic objectives of business/business unit in consultation with stakeholders

1.2. Check strategic objectives include those which make the business unique

1.3. Check with employees and customers that strategic objectives address real issues and problems

1.4. Categorise strategic objectives into the major perspectives of financial, customer, process and innovation and learning and growth

1.5. Add additional required perspectives and associated strategic objectives

1.6. Map strategic objectives showing cause/effect flows.

1.7. Validate strategy map with stakeholders

2. Develop Key Performance Indicators (KPIs)

2.1. Identify possible Key Performance Indicators for each strategic objective

2.2. Identify/develop appropriate metrics for each Key Performance Indicator

2.3. Agree target Key Performance Indicator levels

2.4. Check measures and Key Performance Indicators encourage the behaviours required to meet the total performance goals

3. Develop reporting systems

3.1. Identify strategic and operational drivers

3.2. Align Key Performance Indicators to strategic and operational drivers

3.3. Develop reporting structures which align responsibilities with reported information

3.4. Arrange for data to be collected and Balanced Scorecard reports to be generated and distributed

3.5. Arrange for reporting against strategy map

4. Implement a Balanced Scorecard strategy

4.1. Analyse pattern of performance as revealed by strategy map

4.2. Determine causes of poor performance as displayed by the Balanced Scorecard

4.3. Take appropriate action to improve total performance


Qualifications and Skillsets

MSACMS605A appears in the following qualifications:

  • MSA61108 - Advanced Diploma of Competitive Manufacturing
  • MSA81109 - Vocational Graduate Diploma of Competitive Manufacturing
  • MSA41108 - Certificate IV in Competitive Manufacturing
  • MSA51108 - Diploma of Competitive Manufacturing
  • MSA71109 - Vocational Graduate Certificate in Competitive Manufacturing
  • FDF50210 - Diploma of Pharmaceutical Manufacturing
  • FDF50110 - Diploma of Food Processing