Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSFGN3004, 'Resolve quality and compliance issues'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Resolve quality and compliance issues' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. | |
1. Plan and organise quality and compliance checks | 1.1 | Identify nature and scope of quality and compliance checks to be undertaken on work products and processes |
1.2 | Access and interpret instructions and plans applicable to work products and processes | |
1.3 | Access and interpret legislative and workplace quality and compliance documentation applicable to checking process | |
1.4 | Identify work health and safety (WHS) and personal protection requirements of compliance check according to workplace procedures | |
1.5 | Plan and organise required materials, tools and equipment according to workplace and safety procedures and in line with workplace environmental considerations | |
2. Identify quality and compliance issues | 2.1 | Investigate products and processes and note actual and potential quality and compliance issues in workmanship, process, and materials |
2.2 | Assess nature and scope of noted non-compliances | |
2.3 | Document current condition of hardware, software, user and procedure | |
2.4 | Provide verbal and written reports on identified actual and potential quality and compliance issues to required personnel according to workplace procedures and nature of issue | |
2.5 | Escalate actual and potential quality and compliance issues that represent imminent risk and are outside scope of own level of responsibility | |
3. Plan and implement solutions to resolve quality and compliance issues | 3.1 | Identify and prioritise cost-effective and efficient solutions to resolve identified quality and compliance issues and meet quality, compliance and performance requirements |
3.2 | Determine quality and compliance issues that can be resolved at own level, and escalate where specialist and higher level intervention is required according to workplace procedures | |
3.3 | Plan solution to resolve quality and compliance issues | |
3.4 | Check that planned solution complies with quality and workplace requirements | |
3.5 | Plan strategies for evaluating effectiveness of planned solution | |
3.6 | Document planned solution and evaluation strategies, and seek authorisation to proceed as required according to workplace procedures | |
3.7 | Implement planned solution to rectify identified non-compliances within scope of own role and according to workplace procedures | |
4. Finalise quality and compliance resolution process | 4.1 | Maintain record of substantiated non-compliances |
4.2 | Evaluate effectiveness of implemented solution using established strategies | |
4.3 | Legibly complete and process report detailing quality and compliance issues and implemented solution according to workplace requirements | |
4.4 | Clean work area and dispose of, re-use and recycle waste safely and sustainably according to workplace procedures | |
4.5 | Check tools and equipment, and tag and report faulty items according to established workplace practices | |
4.6 | Clean and store remaining materials, tools and equipment according to workplace procedures | |