Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSS405006, 'Develop a Balanced Scorecard'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Develop a Balanced Scorecard' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. | ||
1 | Develop strategy map for Balanced Scorecard operation | 1.1 | Develop strategic objectives of an organisation in consultation with stakeholders. |
1.2 | Check strategic goals and objectives include those which make the organisation unique. | ||
1.3 | Check with employees and customers that strategic objectives address real issues and problems. | ||
1.4 | Categorise strategic objectives into the major perspectives of financial, customer, process, innovation and learning, and growth. | ||
1.5 | Add additional required perspectives and associated strategic goals and objectives. | ||
1.6 | Map strategic objectives showing cause/effect flows. | ||
1.7 | Validate strategy map with stakeholders. | ||
2 | Develop KPIs | 2.1 | Identify possible KPIs for each strategic objective. |
2.2 | Identify/develop appropriate metrics for each KPI. | ||
2.3 | Agree target KPI levels. | ||
2.4 | Check measures and KPIs encourage the behaviours required to meet the total performance goals and objectives. | ||
3 | Develop reporting systems | 3.1 | Identify strategic and operational drivers. |
3.2 | Align KPIs to strategic and operational drivers. | ||
3.3 | Develop reporting structures which align responsibilities with reported information. | ||
3.4 | Arrange for data to be collected and Balanced Scorecard reports to be generated and distributed. | ||
3.5 | Arrange for reporting against strategy map. | ||
4 | Implement a Balanced Scorecard strategy | 4.1 | Analyse pattern of performance as revealed by strategy map. |
4.2 | Determine causes of poor performance as displayed by the Balanced Scorecard. | ||
4.3 | Take action to improve total performance. | ||