Manage benchmarking studies

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSS407011, 'Manage benchmarking studies'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage benchmarking studies' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify nature of benchmarking activity

1.1

Identify operations or area to be benchmarked.

1.2

Determine the core set of benchmark measures required.

2

Develop the benchmarking methodology

2.1

Determine baseline in area of study for core measures.

2.2

Confirm nature and source of data/information to be collected.

2.3

Agree on likely suitable sources of benchmarking data/information.

2.4

Confirm required survey methodology.

3

Conduct benchmarking survey

3.1

Establish required communication channels for survey.

3.2

Obtain required data/information.

3.3

Validate data/information as required by methodology.

4

Apply results of benchmarking

4.1

Interpret the analysed results of the survey.

4.2

Agree required improvement actions resulting from the survey.

4.3

Analyse sustainability (social, ecology and economic) implications from proposed actions.

4.4

Modify proposed actions, as required, to ensure they are at least sustainability neutral.

4.5

Initiate the implementation of the improvement actions.

4.6

Follow through on improvement actions to ensure they are fully implemented.

5

Improve the benchmarking process

5.1

Analyse the benchmarking process just undertaken.

5.2

Analyse the changes which have resulted from the benchmarking.

5.3

Identify areas for improvement.

5.4

Agree ways of improving future benchmarking activities.


Qualifications and Skillsets

MSS407011 appears in the following qualifications:

  • MEM80112 - Vocational Graduate Diploma of Engineering
  • MSS70111 - Vocational Graduate Certificate in Sustainable Operations
  • MSS70312 - Vocational Graduate Certificate in Competitive Systems and Practices
  • MSS80312 - Vocational Graduate Diploma of Competitive Systems and Practices
  • MSS80416 - Graduate Diploma of Competitive Systems and Practices
  • MSS80116 - Graduate Certificate in Sustainable Operations
  • MSS80316 - Graduate Certificate in Competitive Systems and Practices