Facilitate improvements in the internal value stream

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSS407019, 'Facilitate improvements in the internal value stream'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Facilitate improvements in the internal value stream' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify opportunities for continued improvement

1.1

Identify past improvements which have been implemented but have not delivered intended benefits

1.2

Identify suggested improvements which have not yet been implemented

1.3

Discuss and identify with team members new improvement opportunities

1.4

Determine which of these improvements have been or may be restricted by value stream members

1.5

Suggest factors causing this restriction

1.6

Select improvements for further study

2. Study restrictions to further improvement with value stream member

2.1

Arrange meeting with suitable representatives of the value stream member

2.2

Outline the opportunities for improvement and current or anticipated restrictions

2.3

Work with value stream representatives to determine root cause of restrictions

2.4

Work with value stream member to identify solutions to problem

2.5

Define outcomes from proposed changes

3. Develop a consensus approach to implementing improvements

3.1

Calculate cost-benefit to value stream member from the proposed changes

3.2

Calculate cost-benefit to own process from the proposed changes

3.3

Decide whether the proposed improvements will result in a valuable improvement to the end customer

3.4

Determine health, safety and environment (HSE) impacts of the change

3.5

Agree on proposed changes with stakeholders

4. Obtain required approvals

4.1

Write a formal proposal for the proposed changes

4.2

Submit proposal for all required approvals from stakeholders

4.3

Modify proposal in liaison with all key stakeholders

4.4

Obtain sign-off in accordance with procedures

5. Measure and communicate gains

5.1

Agree indicators and metrics of success of proposed changes with stakeholders

5.2

Make arrangements for data collection

5.3

Make arrangements for the data to be analysed and presented in an agreed format to stakeholders

5.4

Agree and write the communication plan

5.5

Liaise with stakeholders to implement changes as agreed and approved.

6. Review change

6.1

Analyse results of change

6.2

Identify areas which have not met predicted outcome (positive and negative)

6.3

Determine cause of target not being met

6.4

Take action to improve the value stream

6.5

Take action to sustain improvement by standardising