Implement effective contingency planning

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver TLIH0002, 'Implement effective contingency planning'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Implement effective contingency planning' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify issues and problems that impact delivery service

1.1

Potential internal and external issues that impact the delivery service of goods, cargo and the company brand are identified in accordance with workplace procedures

1.2

Potential impact of associated issues/problems to delivery service relating to safety of driver and relevant people are identified in accordance with workplace procedures

1.3

Work health and safety (WHS)/occupational health and safety (OHS)/occupational safety and health (OSH) regulatory and permit requirements for job/work specifications are identified and submitted in accordance with workplace procedures and regulatory requirements

1.4

Cost constraints affecting commercial requirements are identified in accordance with workplace procedures

1.5

Associated issues are identified and prioritised in relation to the impact on delivery service and company brand in accordance with workplace procedures

2

Evaluate and develop recovery strategy

2.1

Contingency possibilities are aligned to rectification of critical issues identified in accordance with regulatory requirements, commercial requirements, job specification and workplace procedures

2.2

Contingency risk mitigation alternatives and recovery options are evaluated against job specifications, route variations from supplier and cost constraints in accordance with regulatory requirements, commercial requirements and workplace procedures

2.3

Contingency plan for rectification is developed ensuring adequate risk safeguards and appropriate resources are in place in accordance with workplace procedures

3

Implement contingency plan

3.1

Contingency plan is tested after consultation and clarification, and any rectification is undertaken in accordance with regulatory requirements and workplace procedures

3.2

Contingency plan is submitted to relevant person/s for approval in accordance with workplace procedures

3.3

Contingency plan procedure is implemented and communicated in accordance with workplace procedures

3.4

Contingency plan is monitored to ensure rectification of service is maintained within business specifications and cost constraints in accordance with workplace procedures

4

Document, review and report on contingency plan

4.1

All resources required for contingency plan action are reviewed in accordance with business specifications, cost constraints and workplace procedures

4.2

Contingency plan improvement actions in development and implementation of the plan are documented and outcomes reported to relevant person/s in accordance with workplace procedures

4.3

Continuous improvement strategy is undertaken via review of operational procedures and amending in line with contingency actions undertaken in accordance with workplace procedures