Coordinate workplace communication

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver UEPOPS450, 'Coordinate workplace communication'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Coordinate workplace communication' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Plan and prepare for communication

1.1

Communication requirements are identified, in accordance with workplace procedures, from analysis of team requirements

1.2

Workplace communication system is planned and established, in accordance with workplace procedures

1.3

Workplace communications are monitored and modified, as required, in accordance with workplace procedures

2

Coordinate team communications

2.1

Forums including briefings, meetings and committees, are scheduled and coordinated, as required, in accordance with workplace procedures

2.2

Information on workplace communication is coordinated and provided to team members, in accordance with workplace procedures

2.3

Communication deficiencies are identified and team members are made aware of action required and are informed of remedial options available, in accordance with workplace policies and procedures

2.4

Team members are encouraged to participate in workplace communication forums, in accordance with workplace policies and procedures

3

Coordinate workplace meetings

3.1

Meetings are planned and organised, including distribution and clarification of agenda, notification of date, venue and attendees, in accordance with workplace procedures

3.2

Format and rules of meetings are, established and applied, in accordance with workplace procedures

3.3

Views of personnel are presented in minutes, in accordance with workplace policies and procedures

3.4

Meeting outcomes and agreed action plans are recorded, and details of next meeting is confirmed, in accordance with workplace procedures

4

Represent team views

4.1

Team view is determined, in accordance with workplace procedures, including possible options and acceptable alternatives or compromises prior to a presentation

4.2

Team view is presented clearly and concisely, in accordance with workplace procedures

4.3

Decisions and outcomes are conveyed to team members, in accordance with workplace procedures


Qualifications and Skillsets

UEPOPS450 appears in the following qualifications:

  • UEP40112 - Certificate IV in ESI Generation - Systems Operations
  • UEP40212 - Certificate IV in ESI Generation - Operations
  • UEP50112 - Diploma of ESI Generation - Systems Operations
  • UEP50212 - Diploma of ESI Generation (Operations)