Essential skills: It is critical that the candidate demonstrate the ability to: Apply interview skills with a diverse range of people for the purpose of obtaining information for preparing a court report Address concise and acceptable writing standards to a level of formality acceptable to organisation and court Use word processing skills for the preparation of reports Maintain impartiality, and non-judgemental attitude in the preparation of court reports Identify and implement organisation procedures for obtaining, recording, and storing of information Distinguish between factual and subjective information and what is critical for inclusion in the report Seek expert advice on the preparation of the report and its content, e.g. legal advice, medical experts Implement confidentiality and privacy limitations where and when appropriate and in meeting legislative and organisation requirements In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Use communication techniques; active listening, reflection, summarising, questions and statements, gaining agreements on actions and explaining outcomes Interpret legalese into language understood by client and significant others Set boundaries for roles and actions Demonstrate empathy and rapport building Manage cross cultural issues |