Elements and Performance Criteria
- Interpret and apply quality standards and procedures
- Monitor and report on quality
- Quality of all received, in-work and finished materials and products is monitored as required in accordance with standard operating procedures.
- Designated process improvement tools are used either individually or in a team to identify and solve design, development and production quality problems.
- Designated analytical tools are used to evaluate principal causes of process variation in consultation with the team or other subject experts.
- Further action to improve quality is recommended, where required, using standard operating procedures.
- Assist in implementing approved improvement strategy or strategies
- Key indicators and performance measures are established and agreed in consultation with the team or other subject experts.
- Process, product output is measured against key indicators in consultation with the team or other subject experts.
- Steps are taken to lock in improvements in accordance with standard operating procedures.