Certificate IV in Personal Trust Administration
This qualification is designed to reflect job roles in personal trust administration.
This qualification is designed to reflect job roles in personal trust administration.
11 units must be achieved:
7 core units
plus4 elective units.
2 elective units must be selected from Group A or elsewhere in this Training Package.
The remaining 2 elective units may be selected from Group A, any endorsed Training Package or accredited course. Elective units may be selected from a Certificate IV or Diploma qualification.
Candidates may count 1 unit from Group B below as a credit towards this qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Core units of competency:
FNSINC401A Apply principles of professional practice to work in the financial services industry
FNSPRT401A Administer an intestate estate
FNSPRT402A Prepare a will
FNSPRT403A Administer a complex estate
FNSPRT404A Administer a complex trust
FNSPRT405A Establish powers of attorney
FNSPRT406A Administer powers of attorney or financial administration orders
Elective units of competency:
Group A
FNSACC403A Make decisions in a legal context
FNSCUS401A Participate in negotiations
FNSCUS402A Resolve disputes
FNSFPL401A Extract and analyse information on specified financial strategies and products
FNSPIM409A Maintain customer relationships
FNSPRT501A Advise clients on Trust Structures
FNSPRT502A Advise clients in Estate Planning
BSBCOM405A Promote compliance with legislation
BSBCUS402A Address customer needs
BSBREL402A Build customer relationships and business networks
BSBRSK401A Identify risk and apply risk management processes
BSBWOR402A Promote team effectiveness
BSBWOR404B Develop work priorities
Group B
FNSPRT301A Establish entitlements to an intestate estate
FNSPRT302A Administer a non complex estate
FNSPRT303A Administer a non complex trust
A further learning pathway utilising qualifications such as Diploma of Personal Trustees would support career progression.
Not applicable.
Not applicable.
The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability Skill | Industry/enterprise requirements for this qualification include: |
Communication | conducting research to collect and analyse information and present it in report form dealing empathetically with clients who may be experiencing stress liaising with internal and external personnel with an ability to 'read' verbal and non questioning, clarifying and evaluating information using a range of techniques and sales skills to select appropriate product for the customer using conflict resolution and negotiation skills as required using specialist language in written and oral communication writing in a range of styles to suit different audiences |
Teamwork | using relationship building skills when seeking personal information from clients working with clients from a range of cultural and social backgrounds working with specialists to achieve the best outcome for the client |
Problem solving | applying investigative skills to collect information, locate assets and determine liabilities comparing products and services in order to offer clients different options determining asset allocation strategies in accordance with client needs and legislative requirements identifying risk and fraud indicators preparing and interpreting complex financial statements and performing complex financial calculations |
Initiative and enterprise | aligning customer characteristics to ‘best product’ identifying cross-selling opportunities reviewing emerging industry trends continually and applying to product and service knowledge |
Planning and organising | managing information and scheduling and coordinating competing tasks meeting statutory requirements when administering estates and trusts processing routine documents and maintaining files preparing, executing, reviewing and storing legal documentation and other client information |
Self-management | defining and understanding own work role managing own time and priorities and dealing with contingencies understanding and acting upon compliance matters working ethically and complying with industry professional code of practice and legislative requirements |
Learning | applying self-learning by accessing manuals, online help and others in the workplace to solve technology problems undertaking induction and other training to maintain product knowledge |
Technology | operating the organisation’s business or records management system using business technology such as computers and applying word processing, spreadsheet and database skills to produce workplace documents using technology to assist the management of information and to assist the planning process |