The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify customer requirements
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Customer requirements are identified from verbal or written communication. Completed |
Evidence:
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The degree to which customer requirements can be met is clearly communicated including details such as cost, delivery date, quantity or quality. Completed |
Evidence:
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Alternatives are proposed for any inability to completely satisfy customer requirements. Completed |
Evidence:
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Action customer requirements
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Appropriate action is taken to implement customer requirements. Completed |
Evidence:
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Customer requirements not able to be met are recorded and followed up. Completed |
Evidence:
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