The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Develop product knowledge in a nominated area
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Product purpose/s and use/s are identified Completed |
Evidence:
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Key features of the product are identified. Completed |
Evidence:
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Product features are identified. Completed |
Evidence:
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The strengths and weaknesses of competitors' products are established from available sources. Completed |
Evidence:
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Assist in identification of sales prospects
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Assist in identification of potential clients from available sources in accordance with company procedures Completed |
Evidence:
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Assist in targeting present, previous and new clients through nominated prospecting methods as required. Completed |
Evidence:
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Apply product knowledge to client requirements
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Assist in the development and presentation of product/system promotional information. Completed |
Evidence:
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Provide information on the technical product/process to meet the client's requirements. Completed |
Evidence:
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Assist in closing the sale
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Conditions of the agreement are negotiated. Completed |
Evidence:
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Process and completion of the sales transaction comply with organisational requirements. Completed |
Evidence:
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Assist in providing after sales service
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Assist in matching client's need and identifying opportunities for improvement/s. Completed |
Evidence:
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Assist in training clients in applying technical products. Completed |
Evidence:
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Review and report on client's feedback. Completed |
Evidence:
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