public interest reasons for implementation of responsible service of alcohol practices, including: government and community concern with alcohol misuse and abuse crime, violence and antisocial behaviour associated with alcohol abuse impact of excessive drinking on: local neighbourhood and community premises and staff customers particular types of customers who may be at heightened risk such as young people, pregnant women and minors government agencies such as the local police, health facilities and road authority key agencies and how to source relevant information on laws, regulations and codes of practice or conduct current promotional and strategic community education campaigns developed and conducted by agencies and industry groups effects of alcohol on: emotional state health physical alertness factors that affect individual responses to alcohol, including: gender weight general health rate of consumption food intake other substances taken time for effects of alcohol to be registered standard drinks and acceptable measures of alcohol indicators of intoxication, including ways of assessing intoxication of customers ways of assessing customers affected by the consumption of illicit and other drugs principles of harm minimisation and strategies to minimise the harm associated with liquor abuse: strategies laid down in legislation and codes of conduct developed by government agencies or industry groups organisational policies that are designed to reduce the harm associated with liquor abuse the key provisions of liquor laws and regulations at a depth relevant to the scope of job responsibility within licensed premises, including the following list that expresses general statements about requirements of liquor legislation and information that must be customised for each State or Territory: legislative definition of intoxication; intoxicated person and unduly intoxicated role of individual staff members and supervisors or managers in providing responsible service of alcohol, including seller or server duty of care and liability requirement to adopt and use statutory signage on the premises for the entire range of circumstances applicable to the organisation requirements for mandatory content of any warning signs and wording within advertising or promotional material of any form, such as print advertising or internet sales requirements for the remote sale and delivery of alcohol sales generated via the telephone, fax, email or mail requirements for proof of age and obligations to minors under local legislation provisions for retaining and reporting falsified proof of age documents provisions for requiring someone to leave the premises transportation options barring procedures opening and closing hour provisions requirements for monitoring noise and disturbances in and around licensed premises requirements laid down in codes of practice or conduct developed by government agencies or industry groups requirements described by an inhouse policy, standard or code of practice or conduct training and record keeping requirements banned or undesirable products personal and business implications of breaching any laws, regulations, government or industry-driven codes of practice or conduct offences and penalties relating to offences legal restrictions on alcohol use customised to state or territory legislation, including intoxication provisions of liquor licensing laws legal drink and drive limits. |