SIT12 Tourism, Travel and Hospitality Training Package

BSBHRM403B Support performance-management processes
BSBHRM513A Manage workforce planning
HLTAID005 Provide first aid in remote situations
SIRXRSK201 Minimise loss
SITHACS101 Clean premises and equipment
SITHACS201 Provide housekeeping services to guests
SITHACS202 Prepare rooms for guests
SITHACS203 Launder linen and guest clothes
SITHACS204 Provide porter services
SITHACS301 Provide valet service
SITHACS302 Conduct night audit
SITHACS303 Provide accommodation reception services
SITHASC201 Produce dishes using basic methods of Asian cookery
SITHASC202 Produce Asian appetisers and snacks
SITHASC203 Produce Asian stocks and soups
SITHASC204 Produce Asian sauces, dips and accompaniments
SITHASC205 Produce Asian salads
SITHASC206 Produce Asian rice and noodles
SITHASC207 Produce curry pastes and powders
SITHASC301 Produce Asian cooked dishes
SITHASC302 Produce Asian desserts
SITHASC303 Produce Japanese cooked dishes
SITHASC304 Produce sashimi
SITHASC305 Produce sushi
SITHASC306 Produce Japanese desserts
SITHASC307 Produce dim sum
SITHASC308 Produce Chinese roast meat and poultry dishes
SITHASC309 Produce tandoori dishes
SITHASC310 Produce Indian breads
SITHASC311 Produce Indian sweetmeats
SITHASC312 Produce Indian pickles and chutneys
SITHCCC101 Use food preparation equipment
SITHCCC102 Prepare simple dishes
SITHCCC103 Prepare sandwiches
SITHCCC104 Package prepared foodstuffs
SITHCCC201 Produce dishes using basic methods of cookery
SITHCCC202 Produce appetisers and salads
SITHCCC203 Produce stocks, sauces and soups
SITHCCC204 Produce vegetable, fruit, egg and farinaceous dishes
SITHCCC205 Produce cook-chill and cook-freeze foods
SITHCCC206 Rethermalise chilled and frozen foods
SITHCCC207 Use cookery skills effectively
SITHCCC301 Produce poultry dishes
SITHCCC302 Produce seafood dishes
SITHCCC303 Produce meat dishes
SITHCCC304 Produce and serve food for buffets
SITHCCC305 Produce pates and terrines
SITHCCC306 Handle and serve cheese
SITHCCC307 Prepare food to meet special dietary requirements
SITHCCC308 Produce cakes, pastries and breads
SITHCCC309 Work effectively as a cook
SITHCCC401 Produce specialised food items
SITHCCC402 Prepare portion-controlled meat cuts
SITHFAB101 Clean and tidy bar areas
SITHFAB201 Provide responsible service of alcohol
SITHFAB202 Operate a bar
SITHFAB203 Prepare and serve non-alcoholic beverages
SITHFAB204 Prepare and serve espresso coffee
SITHFAB205 Provide room service
SITHFAB206 Serve food and beverage
SITHFAB301 Operate and monitor cellar systems
SITHFAB302 Conduct a product tasting for alcoholic beverages
SITHFAB303 Prepare and serve cocktails
SITHFAB304 Provide advice on beers, spirits and liqueurs
SITHFAB305 Provide advice on Australian wines
SITHFAB306 Provide advice on imported wines
SITHFAB307 Provide table service of food and beverage
SITHFAB308 Provide silver service
SITHFAB309 Provide advice on food
SITHFAB310 Provide advice on food and beverage matching
SITHFAB311 Provide gueridon service
SITHFAB401 Plan and monitor espresso coffee service
SITHFAB501 Manage the sale or service of wine
SITHGAM201 Provide responsible gambling services
SITHGAM202 Attend gaming machines
SITHGAM203 Operate a TAB outlet
SITHGAM204 Conduct Keno games
SITHGAM301 Analyse and report on gaming machine data
SITHGAM302 Operate table games
SITHGAM303 Deal Baccarat games
SITHGAM304 Conduct Big Wheel games
SITHGAM305 Deal Blackjack games
SITHGAM306 Deal Poker games
SITHGAM307 Deal Pontoon games
SITHGAM308 Conduct Rapid Roulette games
SITHGAM309 Conduct Roulette games
SITHGAM310 Conduct Sic Bo games
SITHGAM501 Manage gaming activities
SITHIND201 Source and use information on the hospitality industry
SITHIND202 Use hospitality skills effectively
SITHIND301 Work effectively in hospitality service
SITHKOP101 Clean kitchen premises and equipment
SITHKOP302 Plan and cost basic menus
SITHKOP401 Plan and display buffets
SITHKOP402 Develop menus for special dietary requirements
SITHKOP403 Coordinate cooking operations
SITHKOP404 Plan catering for events or functions
SITHKOP501 Design and cost menus
SITHKOP502 Select catering systems
SITHPAT301 Produce cakes
SITHPAT302 Produce gateaux, torten and cakes
SITHPAT303 Produce pastries
SITHPAT304 Produce yeast based bakery products
SITHPAT305 Produce petits fours
SITHPAT306 Produce desserts
SITHPAT401 Prepare and model marzipan
SITHPAT402 Produce chocolate confectionery
SITHPAT403 Model sugar based decorations
SITHPAT404 Design and produce sweet buffet showpieces
SITTGDE101 Interpret aspects of local Australian Indigenous culture
SITTGDE301 Work as a guide
SITTGDE302 Provide arrival and departure assistance
SITTGDE303 Lead tour groups
SITTGDE304 Prepare and present tour commentaries or activities
SITTGDE305 Develop and maintain the general and regional knowledge required by guides
SITTGDE306 Research and share general information on Australian Indigenous cultures
SITTGDE307 Prepare specialised interpretive content on flora, fauna and landscape
SITTGDE308 Prepare specialised interpretive content on marine environments
SITTGDE309 Prepare specialised interpretive content on cultural and heritage environments
SITTGDE401 Coordinate and operate tours
SITTGDE402 Manage extended touring programs
SITTIND201 Source and use information on the tourism and travel industry
SITTIND202 Source and use information on the holiday park and resort industry
SITTPPD401 Package tourism products
SITTPPD402 Develop interpretive activities
SITTPPD403 Coordinate and operate sustainable tourism activities
SITTPPD404 Develop in-house recreational activities
SITTPPD501 Develop host community awareness of tourism
SITTPPD502 Assess tourism opportunities for local communities
SITTPPD503 Research and analyse tourism data
SITTPPD601 Develop tourism products
SITTPPD602 Develop environmentally sustainable tourism operations
SITTPPD603 Develop culturally appropriate tourism operations
SITTPPD604 Develop and implement local or regional tourism plan
SITTTOP301 Load touring equipment
SITTTOP302 Provide outdoor catering
SITTTOP401 Allocate tour or activity resources
SITTTOP402 Set up and operate a campsite
SITTTOP403 Operate tours in a remote area
SITTTSL201 Operate an online information system
SITTTSL202 Access and interpret product information
SITTTSL301 Provide advice on international destinations
SITTTSL302 Provide advice on Australian destinations
SITTTSL303 Sell tourism products and services
SITTTSL304 Prepare quotations
SITTTSL305 Process reservations
SITTTSL306 Book supplier services
SITTTSL307 Process travel-related documentation
SITTTSL308 Use a computerised reservations or operations system
SITTTSL309 Source airfares for domestic flights
SITTTSL310 Construct normal international airfares
SITTTSL311 Construct promotional international airfares
SITTTSL312 Construct advanced international airfares
SITTTSL313 Administer billing and settlement plan
SITTTSL314 Provide specialist advice on cruises
SITTTSL401 Maintain a product inventory
SITTVAF201 Load and unload a ride
SITTVAF301 Operate a ride location
SITTVAF302 Operate a games location
SITTVAF303 Tow and site recreational vehicles
SITXADM501 Prepare and present proposals
SITXCCS101 Provide information and assistance
SITXCCS201 Provide visitor information
SITXCCS202 Interact with customers
SITXCCS301 Provide lost and found services
SITXCCS302 Provide club reception services
SITXCCS303 Provide service to customers
SITXCCS401 Enhance the customer service experience
SITXCCS501 Manage quality customer service
SITXCOM101 Source and present information
SITXCOM201 Show social and cultural sensitivity
SITXCOM202 Provide a briefing or scripted commentary
SITXCOM301 Address protocol requirements
SITXCOM401 Manage conflict
SITXCRI401 Respond to a customer in crisis
SITXCRI601 Manage a business continuity crisis
SITXEVT301 Access information on event operations
SITXEVT302 Process and monitor event registrations
SITXEVT303 Coordinate on-site event registrations
SITXEVT304 Provide event staging support
SITXEVT401 Plan in-house events or functions
SITXEVT501 Develop conference programs
SITXEVT502 Select event venues and sites
SITXEVT503 Manage event staging components
SITXEVT504 Organise event infrastructure
SITXEVT505 Manage on-site event operations
SITXEVT601 Research event trends and practice
SITXEVT602 Develop event concepts
SITXEVT603 Determine event feasibility
SITXEVT604 Develop and implement event management plans
SITXEVT605 Develop event transport plans
SITXEVT606 Develop crowd management plans
SITXEVT607 Develop multi-venue event plans
SITXEVT608 Plan and allocate exhibition space
SITXEVT609 Recruit and manage exhibitors
SITXFIN201 Process financial transactions
SITXFIN401 Interpret financial information
SITXFIN402 Manage finances within a budget
SITXFIN501 Prepare and monitor budgets
SITXFIN601 Manage physical assets
SITXFIN602 Manage revenue
SITXFSA101 Use hygienic practices for food safety
SITXFSA201 Participate in safe food handling practices
SITXFSA202 Transport and store food
SITXFSA401 Develop and implement a food safety program
SITXGLC501 Research and comply with regulatory requirements
SITXHRM301 Coach others in job skills
SITXHRM401 Roster staff
SITXHRM402 Lead and manage people
SITXHRM501 Recruit, select and induct staff
SITXHRM502 Manage volunteers
SITXHRM503 Monitor staff performance
SITXICT401 Build and launch a small business website
SITXINV201 Receive and store stock
SITXINV202 Maintain the quality of perishable items
SITXINV301 Purchase goods
SITXINV401 Control stock
SITXINV601 Establish stock purchasing and control systems
SITXLAN21__ Conduct basic oral communication in a language other than English
SITXLAN2101 Conduct basic oral communication in a language other than English (Arabic)
SITXLAN2102 Conduct basic oral communication in a language other than English (Indonesian)
SITXLAN2103 Conduct basic oral communication in a language other than English (Cantonese)
SITXLAN2104 Conduct basic oral communication in a language other than English (Dutch)
SITXLAN2105 Conduct basic oral communication in a language other than English (Finnish)
SITXLAN2106 Conduct basic oral communication in a language other than English (French)
SITXLAN2107 Conduct basic oral communication in a language other than English (German)
SITXLAN2108 Conduct basic oral communication in a language other than English (Greek)
SITXLAN2109 Conduct basic oral communication in a language other than English (Hindi)
SITXLAN2110 Conduct basic oral communication in a language other than English (Hungarian)
SITXLAN2111 Conduct basic oral communication in a language other than English (Italian)
SITXLAN2112 Conduct basic oral communication in a language other than English (Japanese)
SITXLAN2113 Conduct basic oral communication in a language other than English (Korean)
SITXLAN2114 Conduct basic oral communication in a language other than English (Malay)
SITXLAN2115 Conduct basic oral communication in a language other than English (Mandarin)
SITXLAN2116 Conduct basic oral communication in a language other than English (Polish)
SITXLAN2117 Conduct basic oral communication in a language other than English (Portuguese)
SITXLAN2118 Conduct basic oral communication in a language other than English (Russian)
SITXLAN2119 Conduct basic oral communication in a language other than English (Serbian)
SITXLAN2120 Conduct basic oral communication in a language other than English (Spanish)
SITXLAN2121 Conduct basic oral communication in a language other than English (Swedish)
SITXLAN2122 Conduct basic oral communication in a language other than English (Swiss German)
SITXLAN2123 Conduct basic oral communication in a language other than English (Taiwanese)
SITXLAN2124 Conduct basic oral communication in a language other than English (Thai)
SITXLAN2125 Conduct basic oral communication in a language other than English (Turkish)
SITXLAN2126 Conduct basic oral communication in a language other than English (Croatian)
SITXLAN2127 Conduct basic oral communication in a language other than English (Bosnian)
SITXLAN2128 Conduct basic oral communication in a language other than English (Australian Indigenous languages)
SITXLAN2129 Conduct basic oral communication in a language other than English (AUSLAN)
SITXLAN22__ Conduct routine oral communication in a language other than English
SITXLAN2201 Conduct routine oral communication in a language other than English (Arabic)
SITXLAN2202 Conduct routine oral communication in a language other than English (Indonesian)
SITXLAN2203 Conduct routine oral communication in a language other than English (Cantonese)
SITXLAN2204 Conduct routine oral communication in a language other than English (Dutch)
SITXLAN2205 Conduct routine oral communication in a language other than English (Finnish)
SITXLAN2206 Conduct routine oral communication in a language other than English (French)
SITXLAN2207 Conduct routine oral communication in a language other than English (German)
SITXLAN2208 Conduct routine oral communication in a language other than English (Greek)
SITXLAN2209 Conduct routine oral communication in a language other than English (Hindi)
SITXLAN2210 Conduct routine oral communication in a language other than English (Hungarian)
SITXLAN2211 Conduct routine oral communication in a language other than English (Italian)
SITXLAN2212 Conduct routine oral communication in a language other than English (Japanese)
SITXLAN2213 Conduct routine oral communication in a language other than English (Korean)
SITXLAN2214 Conduct routine oral communication in a language other than English (Malay)
SITXLAN2215 Conduct routine oral communication in a language other than English (Mandarin)
SITXLAN2216 Conduct routine oral communication in a language other than English (Polish)
SITXLAN2217 Conduct routine oral communication in a language other than English (Portuguese)
SITXLAN2218 Conduct routine oral communication in a language other than English (Russian)
SITXLAN2219 Conduct routine oral communication in a language other than English (Serbian)
SITXLAN2220 Conduct routine oral communication in a language other than English (Spanish)
SITXLAN2221 Conduct routine oral communication in a language other than English (Swedish)
SITXLAN2222 Conduct routine oral communication in a language other than English (Swiss German)
SITXLAN2223 Conduct routine oral communication in a language other than English (Taiwanese)
SITXLAN2224 Conduct routine oral communication in a language other than English (Thai)
SITXLAN2225 Conduct routine oral communication in a language other than English (Turkish)
SITXLAN2226 Conduct routine oral communication in a language other than English (Croatian)
SITXLAN2227 Conduct routine oral communication in a language other than English (Bosnian)
SITXLAN2228 Conduct routine oral communication in a language other than English(Australian Indigenous languages
SITXLAN2229 Conduct routine oral communication in a language other than English (AUSLAN)
SITXLAN31__ Conduct oral communication in a language other than English
SITXLAN3101 Conduct oral communication in a language other than English (Arabic)
SITXLAN3102 Conduct oral communication in a language other than English (Indonesian)
SITXLAN3103 Conduct oral communication in a language other than English (Cantonese)
SITXLAN3104 Conduct oral communication in a language other than English (Dutch)
SITXLAN3105 Conduct oral communication in a language other than English (Finnish)
SITXLAN3106 Conduct oral communication in a language other than English (French)
SITXLAN3107 Conduct oral communication in a language other than English (German)
SITXLAN3108 Conduct oral communication in a language other than English (Greek)
SITXLAN3109 Conduct oral communication in a language other than English (Hindi)
SITXLAN3110 Conduct oral communication in a language other than English (Hungarian)
SITXLAN3111 Conduct oral communication in a language other than English (Italian)
SITXLAN3112 Conduct oral communication in a language other than English (Japanese)
SITXLAN3113 Conduct oral communication in a language other than English (Korean)
SITXLAN3114 Conduct oral communication in a language other than English (Malay)
SITXLAN3115 Conduct oral communication in a language other than English (Mandarin)
SITXLAN3116 Conduct oral communication in a language other than English (Polish)
SITXLAN3117 Conduct oral communication in a language other than English (Portuguese)
SITXLAN3118 Conduct oral communication in a language other than English (Russian)
SITXLAN3119 Conduct oral communication in a language other than English (Serbian)
SITXLAN3120 Conduct oral communication in a language other than English (Spanish)
SITXLAN3121 Conduct oral communication in a language other than English (Swedish)
SITXLAN3122 Conduct oral communication in a language other than English (Swiss German)
SITXLAN3123 Conduct oral communication in a language other than English (Taiwanese)
SITXLAN3124 Conduct oral communication in a language other than English (Thai)
SITXLAN3125 Conduct oral communication in a language other than English (Turkish)
SITXLAN3126 Conduct oral communication in a language other than English (Croatian)
SITXLAN3127 Conduct oral communication in a language other than English (Bosnian)
SITXLAN3128 Conduct oral communication in a language other than English (Australian Indigenous languages)
SITXLAN3129 Conduct oral communication in a language other than English (AUSLAN)
SITXLAN32__ Conduct complex oral communication in a language other than English
SITXLAN3201 Conduct complex oral communication in a language other than English (Arabic)
SITXLAN3202 Conduct complex oral communication in a language other than English (Indonesian)
SITXLAN3203 Conduct complex oral communication in a language other than English (Cantonese)
SITXLAN3204 Conduct complex oral communication in a language other than English (Dutch)
SITXLAN3205 Conduct complex oral communication in a language other than English (Finnish)
SITXLAN3206 Conduct complex oral communication in a language other than English (French)
SITXLAN3207 Conduct complex oral communication in a language other than English (German)
SITXLAN3208 Conduct complex oral communication in a language other than English (Greek)
SITXLAN3209 Conduct complex oral communication in a language other than English (Hindi)
SITXLAN3210 Conduct complex oral communication in a language other than English (Hungarian)
SITXLAN3211 Conduct complex oral communication in a language other than English (Italian)
SITXLAN3212 Conduct complex oral communication in a language other than English (Japanese)
SITXLAN3213 Conduct complex oral communication in a language other than English (Korean)
SITXLAN3214 Conduct complex oral communication in a language other than English (Malay)
SITXLAN3215 Conduct complex oral communication in a language other than English (Mandarin)
SITXLAN3216 Conduct complex oral communication in a language other than English (Polish)
SITXLAN3217 Conduct complex oral communication in a language other than English (Portuguese)
SITXLAN3218 Conduct complex oral communication in a language other than English (Russian)
SITXLAN3219 Conduct complex oral communication in a language other than English (Serbian)
SITXLAN3220 Conduct complex oral communication in a language other than English (Spanish)
SITXLAN3221 Conduct complex oral communication in a language other than English (Swedish)
SITXLAN3222 Conduct complex oral communication in a language other than English (Swiss German)
SITXLAN3223 Conduct complex oral communication in a language other than English (Taiwanese)
SITXLAN3224 Conduct complex oral communication in a language other than English (Thai)
SITXLAN3225 Conduct complex oral communication in a language other than English (Turkish)
SITXLAN3226 Conduct complex oral communication in a language other than English (Croatian)
SITXLAN3227 Conduct complex oral communication in a language other than English (Bosnian)
SITXLAN3228 Conduct complex oral communication in a language other than English(Australian Indigenous languages
SITXLAN3229 Conduct complex oral communication in a language other than English (AUSLAN)
SITXLAN33__ Read and write information in a language other than English
SITXLAN3301 Read and write information in a language other than English (Arabic)
SITXLAN3302 Read and write information in a language other than English (Indonesian)
SITXLAN3303 Read and write information in a language other than English (Cantonese)
SITXLAN3304 Read and write information in a language other than English (Dutch)
SITXLAN3305 Read and write information in a language other than English (Finnish)
SITXLAN3306 Read and write information in a language other than English (French)
SITXLAN3307 Read and write information in a language other than English (German)
SITXLAN3308 Read and write information in a language other than English (Greek)
SITXLAN3309 Read and write information in a language other than English (Hindi)
SITXLAN3310 Read and write information in a language other than English (Hungarian)
SITXLAN3311 Read and write information in a language other than English (Italian)
SITXLAN3312 Read and write information in a language other than English (Japanese)
SITXLAN3313 Read and write information in a language other than English (Korean)
SITXLAN3314 Read and write information in a language other than English (Malay)
SITXLAN3315 Read and write information in a language other than English (Mandarin)
SITXLAN3316 Read and write information in a language other than English (Polish)
SITXLAN3317 Read and write information in a language other than English (Portuguese)
SITXLAN3318 Read and write information in a language other than English (Russian)
SITXLAN3319 Read and write information in a language other than English (Serbian)
SITXLAN3320 Read and write information in a language other than English (Spanish)
SITXLAN3321 Read and write information in a language other than English (Swedish)
SITXLAN3322 Read and write information in a language other than English (Swiss German)
SITXLAN3323 Read and write information in a language other than English (Taiwanese)
SITXLAN3324 Read and write information in a language other than English (Thai)
SITXLAN3325 Read and write information in a language other than English (Turkish)
SITXLAN3326 Read and write information in a language other than English (Croatian)
SITXLAN3327 Read and write information in a language other than English (Bosnian)
SITXLAN3328 Read and write information in a language other than English (Australian Indigenous languages)
SITXLAN3329 Read and write information in a language other than English (AUSLAN)
SITXLAN34__ Read and write documents in a language other than English
SITXLAN3401 Read and write documents in a language other than English (Arabic)
SITXLAN3402 Read and write documents in a language other than English (Indonesian)
SITXLAN3403 Read and write documents in a language other than English (Cantonese)
SITXLAN3404 Read and write documents in a language other than English (Dutch)
SITXLAN3405 Read and write documents in a language other than English (Finnish)
SITXLAN3406 Read and write documents in a language other than English (French)
SITXLAN3407 Read and write documents in a language other than English (German)
SITXLAN3408 Read and write documents in a language other than English (Greek)
SITXLAN3409 Read and write documents in a language other than English (Hindi)
SITXLAN3410 Read and write documents in a language other than English (Hungarian)
SITXLAN3411 Read and write documents in a language other than English (Italian)
SITXLAN3412 Read and write documents in a language other than English (Japanese)
SITXLAN3413 Read and write documents in a language other than English (Korean)
SITXLAN3414 Read and write documents in a language other than English (Malay)
SITXLAN3415 Read and write documents in a language other than English (Mandarin)
SITXLAN3416 Read and write documents in a language other than English (Polish)
SITXLAN3417 Read and write documents in a language other than English (Portuguese)
SITXLAN3418 Read and write documents in a language other than English (Russian)
SITXLAN3419 Read and write documents in a language other than English (Serbian)
SITXLAN3420 Read and write documents in a language other than English (Spanish)
SITXLAN3421 Read and write documents in a language other than English (Swedish)
SITXLAN3422 Read and write documents in a language other than English (Swiss German)
SITXLAN3423 Read and write documents in a language other than English (Taiwanese)
SITXLAN3424 Read and write documents in a language other than English (Thai)
SITXLAN3425 Read and write documents in a language other than English (Turkish)
SITXLAN3426 Read and write documents in a language other than English (Croatian)
SITXLAN3427 Read and write documents in a language other than English (Bosnian)
SITXLAN3428 Read and write documents in a language other than English (Australian Indigenous languages)
SITXLAN3429 Read and write documents in a language other than English (AUSLAN)
SITXMGT401 Monitor work operations
SITXMGT501 Establish and conduct business relationships
SITXMGT502 Manage projects
SITXMPR401 Coordinate production of brochures and marketing materials
SITXMPR402 Create a promotional display or stand
SITXMPR403 Plan and implement sales activities
SITXMPR404 Coordinate marketing activities
SITXMPR405 Participate in cooperative online marketing initiatives
SITXMPR501 Obtain and manage sponsorship
SITXMPR502 Develop and implement marketing strategies
SITXWHS101 Participate in safe work practices
SITXWHS301 Identify hazards, assess and control safety risks
SITXWHS401 Implement and monitor work health and safety practices
SITXWHS601 Establish and maintain a work health and safety system

NTIS this!

SIT12 - Tourism, Travel and Hospitality Training Package

Skillsets

Qualifications

Units of competency