Elements and Performance Criteria
- Plan a mentoring program
- Determine benefits of and need for, a mentoring program
- Define mentoring program purpose and objectives
- Develop a mentoring program plan with appropriate outcomes in consultation with key stakeholders
- Establish relevant management structures and wider support requirements
- Determine mentoring program modes and methods
- Determine methods and resources required to report on mentoring program outcomes
- Develop tools and materials to support a mentoring program
- Develop a range of tools and resources appropriate to mentoring program modes and methods
- Establish mentor and mentee selection criteria, procedures and tools
- Establish formal requirements for the mentor-mentee relationship and communicate these requirements to all parties
- Establish rules, procedures and requirements that encompass key accountabilities and responsibilities
- Develop the means to report and collate outcomes from the mentor-mentee relationship
- Coordinate mentor and mentee relationships
- Implement strategies for recruiting and accurately matching mentors with mentees
- Induct mentors and mentees into the program
- Ensure plans required for personal growth are developed by mentors and mentees
- Cultivate rapport, mutual trust and teamwork in the mentoring relationship
- Consider and address cultural differences and diversity issues in all mentor-mentee communications
- Use data and reporting tools supporting the program to monitor the mentor-mentee relationship
- Evaluate a mentoring program
- Complete mentoring record keeping and reporting requirements using agreed technology, reporting processes and procedures
- Evaluate mentoring program against agreed outcomes and report through relevant management structures
- Document improvement opportunities for future mentoring programs based on program evaluation