Elements and Performance Criteria
- Lead continuous improvement systems and processes
- Develop strategies to ensure that team members are actively encouraged and supported to participate in decision-making processes, assume responsibility and exercise initiative as appropriate
- Establish systems to ensure that the organisation's continuous improvement processes are communicated to stakeholders
- Ensure that change and improvement processes meet sustainability requirements
- Develop effective mentoring and coaching processes to ensure that individuals and teams are able to implement and support the organisation's continuous improvement processes
- Ensure that insights and experiences from business activities are captured and accessible through knowledge management systems
- Monitor and adjust performance strategies
- Manage opportunities for further improvement
- Establish processes to ensure that team members are informed of outcomes of continuous improvement efforts
- Ensure processes include recording of work team performance to assist in identifying further opportunities for improvement
- Consider areas identified for further improvement when undertaking future planning