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Elements and Performance Criteria

Assist in determining human resource requirements
Contribute to establishing and maintaining productive team relationships
Assist with human resource monitoring
Contribute to evaluating human resource practices
- Contribute to assessing the effectiveness of project human resource management
- Document lessons learned to support continuous improvement processes

Required Skills

Required skills

literacy skills to read and interpret project plans and schedules

planning and monitoring skills to track personnel performance in relation to assigned tasks

teamwork and communication skills to

advise others of performance issues

deal with stakeholders

resolve conflict

Required knowledge

alternative project personnel engagement options

job design principles and work breakdown structures

learning and development approaches that can be incorporated into the project life cycle

methods for skills analysis

project roles responsibilities and reporting requirements in relation to human resources

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

using work breakdown structures in human resource project planning

using effective methods for monitoring roles responsibilities and performance in projects

knowledge of methods for providing feedback on performance and for improving performance of project team members

Context of and specific resources for assessment

Assessment must ensure access to

examples of projectmanagement documentation for human resource management

Method of assessment

A range of assessment methods should be used to assess practical skill and knowledge The following assessment methods are appropriate for this unit

analysis of responses to case studies and scenarios that reflect human resource issues and problems in a project management context

direct questioning combined with review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate

analysis of responses addressing different project human resource management scenarios

oral or written questioning to assess knowledge of strategies for managing project human resources and their application to different situations

analysis of responsibilities assigned for achieving project deliverables

review of documentation about lessons learned

evaluation of reports developed about human resource issues

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Work breakdown structure may include:	activity and task descriptors high-level deliverables framework multi-level task granulation work breakdown task dictionary.
Human resource requirements may include:	availability and continuity forms of engagement resource responsibility allocation matrix task skill requirements time estimates to task.
Skills analysis may include:	identifying skill capability of available personnel identifying skill requirements for task identifying skill gaps.
Team members may include:	organisation and project management stakeholders, internal and external to the organisation.
Styles and methods may include:	audiovisual media formal or informal individual or group-based written or verbal.
Own improvement and development may include:	coaching external training mentoring on-the-job training performance feedback, including 360 self-directed learning work rotation.
Delegated authority levels may include:	accountability designated individual authority levels responsibility for other team members.
Others may include:	project manager project specialists and other personnel relevant project authority team members.
Practices, plans, guidelines and procedures may include:	industrial relations agreements and guidelines organisation project-management procedures professional operating standards project human resource management plan skills framework nominating skill levels required for specific types of project activities staffing plan and job descriptions.
Dispute-resolution processes may include:	documented organisational policies and procedures industry agreements relevant legislation and regulations.
Human resource development opportunities may include:	action learning sets coaching and mentoring performance feedback team building and group activities training.