Elements and Performance Criteria
- Establish contract requirements
- Confirm contract agreement
- Applications for contract provision are reviewed and shortlisted.
- Contract supplier is selected according to ability to provide goods or services to required standards.
- Contract agreement is negotiated and confirmed.
- Quality and performance standards are confirmed.
- Documentation, communication and performance monitoring processes are agreed upon with contract supplier.
- Risk management plan is developed.
- Procurement documentation is completed.
- Implement and manage contract agreement
- Performance is monitored to ensure standards and targets are being achieved.
- Inconsistencies and missing of targets are identified and addressed to reestablish required performance levels.
- Appropriate personnel are consulted to assist in monitoring performance of contract suppliers.
- Improvement opportunities are identified and implemented as possible.
- Documentation is updated throughout implementation of contract.
- Supplier payments are managed according to contract agreement.
- Evaluate contract implementation
- Maintain records