Elements and Performance Criteria
- Monitor stock receipt and dispatch.
- Implement organisational policies and procedures for receipt, dispatch and secure storage of stock.
- Allocate tasks and monitor staff to ensure organisational procedures are followed, and documentation is completed correctly.
- Confirm that stock quantity and quality inspections on receipt meet organisational standards.
- Act on variations to quantity and quality of delivered stock.
- Supervise safe stock handling and storage.
- Maintain stock records.
- Monitor stock and maintain stock at required levels.
- Maintain, monitor and adjust stock reorder cycles as required.
- Provide clear information to team members about individual stock recording responsibilities.
- Maintain stock storage and movement records.
- Record and report stock discrepancies.
- Monitor stock performance and identify and report fast and slow-selling items.
- Process and follow up orders.
- Process and raise stock orders according to organisational procedures.
- Monitor delivery of stock to ensure agreed deadlines and inventory requirements are met.
- Liaise with suppliers to ensure continuity of supply.
- Resolve routine supply problems or refer to appropriate personnel for action.
- Distribute stock within the organisation according to required allocations.
- Handle routine supply problems or refer to management as required by store policy.
- Minimise stock losses.
- Coordinate stocktake or cyclical count.
- Explain procedures for stocktake and cyclical counts to team members.
- Allocate stocktaking tasks to individual team members ensuring effective use of staff resources to complete task.
- Provide team members with clear directions for performance of each task.
- Produce accurate reports for management on stocktake data, including discrepancies.