This management stream qualification covers workers who are responsible for coordination and management of smaller organisations or of branches/departments of large organisations. These people work independently and report to executive management or boards of management. They undertake a range of functions requiring the application of knowledge and skills to achieve results in line with the organisation's goals and strategic directions.

This qualification also applies to managers of program areas, projects or delivery of services in the community services industry, including managing community houses and volunteer services/programs. They may work in a range of sectors such as housing, children's services, alcohol and other drugs, mental health, community care, disability and aged care. It is expected that, in addition to management electives, relevant units applicable to these specific services would be selected as electives as appropriate, particularly for smaller organisations.

Occupational titles may include:

Core units

BSBRSK501A Manage risk

CHCADMIN604B Manage the finances, accounts and resources of an organisation

CHCORG605A Manage human resources in a community sector organisation

CHCORG610B Manage change in a community sector organisation

HLTOHS501A Manage workplace OHS processes

Group A electives - one unit must be selected for this qualification

One of the two units listed below must be selected for this qualification.

BSBMGT608B Manage innovation and continuous improvement

CHCORG619C Manage quality of organisation's service delivery outcomes

The importance of culturally aware and respectful practice

All workers undertaking work in the community sector need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.

Group B electives - recommended for culturally aware and respectful practice

Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended:

HLTHIR403C Work effectively with culturally diverse clients and co-workers

HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Other relevant electives

BSBINM601A Manage knowledge and information

BSBMGT605B Provide leadership across the organisation

BSBMGT608B Manage innovation and continuous improvement

BSBMGT616A Develop and implement strategic plans

BSBSUS501A Develop workplace policy and procedures for sustainability

CHCCD619B Establish and maintain community, government and business partnerships

CHCCOM504A Develop, implement and promote effective workplace communication

CHCCS505A Provide supervision support to community sector workers

CHCCS604A Manage the delivery of quality services to clients

CHCORG529B Provide coaching and motivation

CHCORG607C Manage workplace issues

CHCORG611B Lead and develop others in a community sector workplace

CHCORG613D Manage organisation's strategic and business planning

CHCORG614B Manage a community sector organisation

CHCORG615D Promote the organisation

CHCORG619C Manage quality of organisation's service delivery outcomes

CHCORG620C Promote and represent the service

CHCORG624D Provide leadership in community services delivery

CHCPOL504B Develop and implement policy

CHCPOL701B Use research evidence to advance policy and practice

CPPDSM5010A Determine needs of customer populations in the property industry

CPPDSM5029A Manage client relationships and networks in the property industry

CPPDSM5034A Monitor performance of property or facility portfolio

PSPMNGT605B Manage diversity

Volunteer management

CHCCOM504A Develop, implement and promote effective workplace communication

CHCCS502B Maintain legal and ethical work practices

CHCINF604C Manage the organisation's information systems

CHCORG525D Recruit and coordinate volunteers

CHCORG613D Manage organisation's strategic and business planning

CHCPOL606B Coordinate policy development

PSPMNGT605B Manage diversity

SRCCRD005B Apply the principles and issues of volunteering

Project management

BSBPMG501A Manage application of project integrative processes

BSBPMG502A Manage project scope

BSBPMG504A Manage project costs

BSBPMG509A Manage project procurement

CHCORG627B Provide mentoring support to colleagues

Social housing issues

CHCCH621A Evaluate social housing organisation against registration standards

CPPDSM5002A Advise on property investment strategy

CPPDSM5004A Assess viability of regeneration options in the property industry

CPPDSM5016A Develop strata/community management agreement

CPPDSM5017A Dispose of property

CPPDSM5019A Identify and secure a property opportunity

CPPDSM5021A Implement asset maintenance strategy

CPPDSM5022A Implement asset management plan

CPPDSM5025A Maintain public relations in the property industry

CPPDSM5026A Manage a consultant property project team

CPPDSM5034A Monitor performance of property or facility portfolio

CPPDSM6002A Conduct a property investment feasibility study

Entry requirements

To gain entry into CHC60308 Advanced Diploma of Community Sector Management candidates must:

1. Hold a qualification at Diploma level or above relevant to work in the community sector

OR

2. Have sufficient relevant experience and knowledge of community work and/or community services to indicate likely success at this level of qualification in a job role involving:

The application of knowledge with depth in some areas and demonstration of a broad range of technical and other skills

A wide range of tasks and roles in a variety of contexts, with complexity in the range and choices of actions required

The exercise of discretionary judgement and decision making under general guidance.

Not Applicable

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries