This qualification applies to individuals working in the cleaning industry as cleaners who are responsible for planning work, liaising with customers and operating in a range of general domestic and commercial settings as well as specialist cleaning environments.
The cleaner may work alone or under supervision and have responsibility selecting the method of cleaning to be used and ensuring safe work practices.
To achieve this qualification, the candidate must demonstrate competency in: 19 units of competency: 4 core units 15 elective units. The elective units must ensure the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome and are to be chosen as follows: a minimum of 8 units from the electives listed below up to 6 units from CPP20611 Certificate II in Cleaning Operations up to 2 units from Certificate III or Certificate IV qualifications in CPP07 or another current Training Package or state-accredited course. | |
Core units of competency | |
Unit code | Unit title |
Plan for safe and efficient cleaning activities | |
Maintain cleaning storage areas | |
Support leadership in the workplace | |
Contribute to workplace safety arrangements | |
Elective units of competency | |
Unit code | Unit title |
Use bonnet cleaning | |
Use dry foam shampoo | |
Use dry absorbent compound | |
Use wet foam shampoo | |
Restore hard floor surfaces | |
Replace a hard floor finish | |
Clean window coverings | |
Maintain clean room environments | |
Wash furniture and fittings | |
Clean using pressure washing | |
Clean industrial machinery | |
Clean at high levels | |
Clean food-handling areas | |
Clean using steam sanitising techniques | |
Participate in environmentally sustainable work practices | |
Respond to enquiries and complaints | |
Comply with infection control policies and procedures | |
Implement and monitor infection control policy and procedures | |
Provide work skill instruction | |
Not applicable.
Not applicable.
Not applicable.
Employability Skill | Industry/enterprise requirements for this qualification include: |
Communication | listen to and understand work instructions, directions and feedback speak clearly and directly to relay information read and interpret workplace related documentation, such as work instructions, manufacturer specifications and product labels write reports as required interpret the needs of team members from clear information and feedback apply basic numeracy skills to workplace requirements involving measuring and counting share information with other staff, colleagues, clients and others communicate with colleagues and supervisors regarding safe work practices and own work role |
Teamwork | work as an individual and a team member work with diverse individuals and groups apply knowledge of own role as part of a team identify and use the strengths of other team members |
Problem-solving | develop practical and creative solutions to workplace problems assess and apply environmentally sustainable solutions adopt strategies to maximise infection control and avoid contamination in work sites develop appropriate responses to workplace safety matters show independence and initiative in identifying problems solve problems individually or in teams use numeracy skills to solve problems, including time management and simple calculations test assumptions and take context into account listen to and resolve concerns in relation to workplace issues resolve client concerns relative to workplace responsibilities |
Initiative and enterprise | adapt to new situations be creative in response to workplace challenges identify opportunities that might not be obvious to others generate a range of options in response to workplace matters translate ideas into action develop innovative solutions within established guidelines |
Planning and organising | collect, analyse and organise information plan and organise for a safe work site be appropriately resourceful take initiative and make decisions within workplace role and authorised limits work within or establish clear work goals and deliverables determine or apply required resources allocate resources to tasks and workplace requirements manage time and priorities adapt resource allocations to cope with contingencies |
Self-management | be self-motivated articulate own ideas and vision balance own ideas, values and vision with workplace values and requirements monitor and evaluate own performance take responsibility at the appropriate level |
Learning | be open to learning new ideas and techniques learn in a range of settings, including informal learning participate in ongoing learning learn in order to accommodate change learn new skills and techniques take responsibility for own learning contribute to the learning of others by sharing information apply a range of learning approaches participate in developing own learning plans, e.g. as part of performance management |
Technology | use technology and related workplace equipment use basic technology skills to organise data adapt to new technology skill requirements apply OHS knowledge when using technology apply technology as a management tool |
