Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SITXHRM502 Mapping and Delivery Guide
Manage volunteers
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | SITXHRM502 - Manage volunteers |
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Description | This unit covers the performance outcomes, skills and knowledge required to manage a volunteer workforce. It requires the ability to determine and evaluate volunteer staffing requirements, recruit, select, train and maximise volunteer retention. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to individuals working in any industry who need to manage volunteer involvement in business or community activities. It is particularly relevant in the community, cultural, sporting and tourism sectors where volunteers feature prominently as part of the workforce both as part of oneoff events and ongoing industry activities.It applies to senior personnel who operate independently or with limited guidance from others, including dedicated specialist staff or operational supervisors and managers. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Research, determine and define needs for volunteer involvement. |
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Element: Undertake volunteer recruitment. |
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Element: Maximise volunteer retention. |
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Element: Ensure a positive experience for volunteers. |
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