ELEMENT

PERFORMANCE CRITERIA

1. Establish reserve management body

1.1 Approval to establish and name a reserve management body for a public reserve and appoint a manager is granted.

1.2 Documentation is prepared and directed in accordance with statutory requirements and organisational practices and procedures.

1.3 Endorsement for documentation is obtained from personnel with delegated authority.

2. Appoint members to reserve management body

2.1 The expiration date of any existing membership is established.

2.2 Documentation is prepared and directed in accordance with statutory requirements and organisational practices and procedures.

2.3 Applications received are checked for completeness and that they have been received within the advertised timeframe.

2.4 Applications are directed to the appropriate personnel for selection.

2.5 Approval by the appropriate personnel is obtained for appointments.

2.6 Endorsement for documentation is obtained from personnel with delegated authority.

3. Provide information on reserve managementmatters

3.1 The information that needs to be supplied to satisfy an enquiry is established.

3.2 Any statutory obligations associated with the request are identified and outlined to applicant.

3.3 Any services available to assist in the management of public reserves are outlined to applicant.

3.4 Relevant information is readily sourced.

3.5 Information is supplied that is accurate, current and explained to suit the needs of the applicant in accordance with legislation, policy and procedures.

4. Prepare/assess applications for reserve management body assistance

4.1 A check is made that the right application form has been used and all relevant documentation is attached.

4.2 Verification is carried out that any proposed/completed development or use has been approved by the relevant authorities.

4.3 An inspection of the proposed development site is completed if required.

4.4 A report is prepared in accordance with the organisational guidelines and procedures.

4.5 Endorsement for documentation is obtained from personnel with delegated authority.

4.6 The information is directed to the appropriate person for action in accordance with organisational policy and procedures.

5. Monitor records

5.1 Management bodies that are required by statute to submit records are identified.

5.2 Records are checked for any abnormalities or discrepancies in accordance with organisational procedures.

5.3 Any abnormalities or discrepancies are referred to the management body for verification.

5.4 Any unresolved problems are referred to the appropriate personnel for checking and remedial action.

6. Dissolvemanagement body

6.1 The reason for the dissolution is established in accordance with legislation and procedures.

6.2 Approval is obtained from authorised delegate in accordance with organisational policy and procedures.

6.3 Documentation is prepared and directed in accordance with statutory requirements and organisational practices and procedures.

6.4 Endorsement for documentation is obtained from personnel with delegated authority.

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

reading a plan

writing reports to organisational standards

generating documentation to organisational standards

determining ownership and tenure

communicating with people of different ages, genders, cultures and language backgrounds

handling difficult clients

filing and retrieving records

collecting data and converting it to electronic form

retrieving spatial and textual information from electronic data

obtaining a copy of a land title

where relevant, checking financial records and identifying discrepancies

checking the records and documentation of a community managed public reserve for completeness

using computer technology in the context of providing administrative support for trust boards

responding to diversity, including gender and disability

applying public sector legislation including occupational health and safety and environment in the context of public reserves administration

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

legislation relating to public reserve administration and land management

organisational policies and procedures relating to public reserve administration

impact of previous legislation on public reserves

the different types of public reserves and the unique features of each

the different types of organisational records that need to be noted or updated and in what circumstances

management of public records

land title system

the different types of loans and grants, if any, that are available within the organisation

the different types of insurance that are available through the organisation

insurance requirements and liability relating to public reserves

standard meeting procedures and documentation

public sector legislation including occupational health and safety, environment, privacy and diversity

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPETHC301B Uphold the values and principles of public service

PSPGOV301B Work effectively in the organisation

PSPGOV305B Access and use resources and financial systems

PSPGOV307B Organise workplace information

PSPGOV308B Work effectively with diversity

PSPLEGN301B Comply with legislation in the public sector

PSPLAND304A Provide administrative support for public reserves

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)

provision of administrative support for reserve management bodies in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, policy, procedures and guidelines relating to the provision of administrative support for reserve management bodies

access to computer information systems

case studies and workplace scenarios to capture the range of situations likely to be encountered when providing administrative support for reserve management bodies

Where and how to assess evidence

Valid assessment of this unit requires:

an environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered when providing administrative support for reserve management bodies, including coping with difficulties, irregularities and breakdowns in routine

provision of administrative support for reserve management bodies in a range of (3 or more) contexts (or occasions, over time)

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

portfolios

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Reserve management bodies may include:

trust boards

committees of management

land councils

Public reserves may include:

as listed in organisational guidelines

caravan parks

cemeteries

permanent reserves

coastal waterside reserves

commons

conservation estate reserves

Crown grants in trust (freehold reserves)

mall reserves

permanent and temporary reservations

reserves for a community purpose

schools of art/mechanics institutes

showgrounds/racecourses

State recreation areas

walking tracks

Manager of a reserve management body may be:

a Local Government council

a corporation (non-profit)

government department

administrator

trust board (individual members)

committee of management

land council

Minister

incorporated body

Approval by relevant authority may include:

government agency or authority

Local Government

Information on reserves may include:

insurance requirements

loans and grants available (internal and external)

natural disaster relief

temporary licences

cultural heritage

Legislation, policy and procedures may include:

legislation related to public land administration

native title legislation

public sector legislation such as equal employment opportunity, anti-discrimination, diversity, occupational health and safety

privacy legislation and freedom of information

public sector standards

jurisdictional and organisational code/s of practice and code/s of ethics

organisational standards

industry standards

Applications may be for:

grant (internal and external)

loan

subsidy (internal and external)

commercial use of managed reserves (by Local Governments, for example)

Trust records may be:

minutes/secretary's report

treasurer's records/reports

commoners' roll

copies of temporary licences

investment accounts

rent register

wages books

asset register

receipts and payment statement

bank reconciliation statement

financial handover statement

balance sheet

income and expenditure statement

cash flow statement

notes to financial statements

auditor's certification

electronic databases kept by trusts

Abnormalities or discrepancies may include:

mathematical errors

supply of incomplete documentation

missing documentation

errors revealed through organisational checklist

procedure