This unit of competency describes the skills and knowledge required to lead digital supply chain implementation. It includes identifying digital supply chain capabilities and vision, leading digital supply chain implementation, building digital supply chain capabilities and reviewing and reporting on digital supply chain implementation.

Harnessing technological hardware and software for real time operations will require supply chain organisations to revamp their processes and procedures. Leading digital supply chain implementation needs continuous engagement with customers and suppliers, as well as managing personnel through technological, cultural and organisational change.

The unit is applicable to those with management or team leadership responsibilities within a supply chain.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

Identify digital supply chain capabilitiesand vision

1.1

Vision for digital supply chain implementation is aligned to strategic business plans

1.2

Strategy for digital supply chain implementation, including Key Performance Indicators (KPIs), is confirmed

1.3

Policies and procedures to support digital supply chain implementation are identified

1.4

Technological capacity and capabilities in the supply chain are determined

1.5

Level of authority for leadership of digital supply chain implementation is verified

Lead digital supply chain implementation

2.1

Digital supply chain technology systems are selected, in consultation with approved stakeholders

2.2

Operational improvements, to support digital supply chain implementation, are prioritised and monitored to ensure KPIs are met

2.3

Linking of cross functional data in the digital supply chain is monitored to ensure stakeholders have transparency

2.4

Digital supply chain implementation strategy and timeline is communicated to stakeholders

2.5

Stakeholders are supported in risk mitigation, in digital supply chain implementation activities

Build digital supply chain capabilities

3.1

Training, coaching, mentoring and networking opportunities to build digital supply chain capabilities are monitored

3.2

Digital supply chain champions and external expertise are used, as required

Review and report on digital supply chain implementation

4.1

Digital supply chain implementation strategy and KPIs are reviewed, in consultation with stakeholders

4.2

Report on digital supply chain implementation is prepared and presented to approved stakeholders

4.3

Continuous improvements activities to support digital supply chain implementation are documented

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all requirements of the elements and performance criteria on at least one occasion and includes

aligning digital supply chain vision to strategic business plans

assessing digital supply chain technical capabilities

communicating with and supporting digital supply chain stakeholders

confirming level of authority for leadership of digital supply chain implementation

determining and monitoring Key Performance Indicators (KPIs)

determining technological capacity and capabilities for digital supply chains

documenting continuous improvement activities

identifying policies and procedures that supports digital supply chain implementation

leading digital supply chain implementation strategy

prioritising and monitoring implementation requirements for operational improvements

providing training, coaching, mentoring and networking opportunities including using digital supply chain champions

reviewing and reporting on digital supply chain implementation

utilising external expertise to enhance workforce capability, as required

verifying operational improvements and solutions that can be built on existing capabilities.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all requirements of the elements and performance criteria and includes knowledge of

capability enhancement activities

change management principles

communication methods and tools

digital supply chain implementation processes

digital supply chain policies and procedures

engagement and support techniques for digital supply chain stakeholders including training, coaching, mentoring, networking and the use of workplace champions

identification of external expertise to assist in building digital supply chain capabilities

Key Performance Indicators (KPIs)

operational improvements for digital supply chains

report requirements

review methods and techniques for assessing digital supply chain implementation

stakeholders in digital supply chains

strategic business plans

technology for digital supply chains.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so. Where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to a range of

exercises, case studies or other simulations

materials and tools including digital supply chain equipment used in industry

documentation including organisational policies and procedures industry standards, regulations, codes of practice, operational manuals and equipment specifications.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Cross sector

X – Logistics