UEPOPS523
Manage critical incidents


Application

This unit involves the skills and knowledge required to undertake the management of incidents of a critical nature that may impact the operational effectiveness of a power generation facility's plant or system. It may include endangering human life, damaging or destroying property or adversely impacting the environment.

A critical incident refers to an event that may result in a high level of risk, directly or indirectly, to the core operations of a power generation facility. The levelof risk is determined using the risk management processes outlined in the power generation facility's Risk Management System.

Competency in this unit requires the ability to identify a crisis, implement contingency and critical incident plans, establish communications, manage critical incident documents and review critical incident response. Individuals will, in general, work as an operator with responsibility for risk management, in a power generation facility.

Power generation plant operators are typically trained and authorised to isolate, prepare plant and issue permits to work.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Note: Workplace practice

The application of the skills and knowledge described in this unit may require a licence or training permit to practice in the workplace where work is carried out on gas and electrical installations. Additional conditions may apply under state and territory legislative and regulatory licensing requirements.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify critical incident and consequences

1.1

Critical incident and probable implications are identified and analysed, in accordance with risk management system and workplace procedures

1.2

Secondary threats from the critical incident are identified and monitored, in accordance with risk management system and workplace procedures

1.3

Data related to critical incident is evaluated and managed to determine cause consequences and potential responses, in accordance with risk management system and workplace procedures

1.4

Critical Incident Management team is activated and individual roles and responsibilities are identified and managed, in accordance with risk management system and workplace procedures

2

Implement contingencyand critical incident plan

2.1

Contingency and critical incident plans are implemented using risk management system documentation and workplace procedures

2.2

Additional resources are identified, in accordance with risk management system and workplace procedures

2.3

Alternate strategies to cater for crisis variations are managed in consultation with key stakeholders, in accordance with risk management system and workplace procedures

3

Establish communications

3.1

Communication links with external authorities are established, in accordance with risk management system and workplace procedures, for coordination of resources

3.2

Communication with key stakeholders is established to disseminate information, in accordance with risk management system and workplace procedures

4

Supervisecritical incident

4.1

Critical incident response is managed, in accordance with risk management system, workplace procedures and site requirements

4.2

Critical incident events and responses are prioritised, related to risk and the needs of stakeholders, in accordance risk management system and workplace procedures

4.3

Personnel and key stakeholder actions are monitored and managed, in accordance with risk management system and workplace procedures

4.4

Impact of secondary threats are managed, in accordance risk management system and workplace procedures

4.5

Contingency and critical incident plans are actioned and managed, in accordance with risk management system policies and workplace procedures

4.6

Additional resources are directed and managed, in accordance with risk management system and workplace procedures

4.7

Restoration strategies are monitored, evaluated and adjusted, as required, in accordance risk management system and workplace procedures

5

Document and review criticalincident response

5.1

Equipment failure or problems are managed, in accordance with risk management system and workplace procedures

5.2

Critical incident feedback from key stakeholders is analysed and managed, in accordance with risk management system and workplace procedures

5.3

Critical incident report with alternative preventative measures are distributed to appropriate personnel, in accordance with risk management system and workplace procedures

5.4

Improvements to critical incident management processes and procedures are managed, in accordance with risk management system and workplace procedures

5.5

Alternative strategies are identified and analysed, and recommendations are communicated to appropriate personnel, in accordance with risk management system and workplace procedures

Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.


Sectors

Electricity generation


Competency Field

Operations