The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Advise and mediate with parties
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An advisory and mediation process is established and agreed with parties to facilitate positive work relations. Completed |
Evidence:
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Consultation between managers, supervisors, employees and union representatives is facilitated. Completed |
Evidence:
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Relevant information is assessed, interpreted and provided in a format which is understandable to employees. Completed |
Evidence:
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Mediation between the parties is undertaken where required in accordance with organisational policy and procedures. Completed |
Evidence:
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Key stakeholders are involved in negotiation, decision making and/or mediation processes. Completed |
Evidence:
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Advisory and mediation services are implemented in accordance with legislation and policy. Completed |
Evidence:
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Counsel employees
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Counselling techniques and style are tailored to the situation and cater for a diverse workforce. Completed |
Evidence:
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Active listening skills are applied to formulate responses to employees. Completed |
Evidence:
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Referrals to support professionals and agencies are made to facilitate employee performance and well-being. Completed |
Evidence:
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Employee confidentiality is maintained. Completed |
Evidence:
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Provide an employee information and advisory service
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Employees' access to the information and advisory service is promoted. Completed |
Evidence:
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Employee needs or problems are identified and information provided is accurate, relevant and timely. Completed |
Evidence:
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Employees are informed of all realistic options and advised on the benefits and risks associated with each. Completed |
Evidence:
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Advice is researched and provided in accordance with government and the organisation's policy. Completed |
Evidence:
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Feedback is obtained from employees on the extent to which service meets needs. Completed |
Evidence:
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Feedback is provided from advisory service on themes that stem from organisational issues with recommendations for how these may be addressed. Completed |
Evidence:
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